Denton has a new kid in town: The Embassy Suites by Hilton Denton and Convention Center.
As described to me, this is NOT your Mama’s “Embassy Suites”.
The Embassy Suites by Hilton Denton is located just off of I-35, in Rayzor Ranch, but don’t let being near the freeway deter you. From inside the hotel, I could not hear the freeway traffic at all. Nearby, but still under construction at the time of publication, is an Alamo Drafthouse and Zoe’s Kitchen. Once they are finished, it’ll be a great addition to an already great place to base.
From the smiling receptionist who did everything she could to make check-in (and out) a breeze, to the barista who happily made me a kick-ass flat white on Saturday morning, there is great customer service here.
Even at breakfast (which is an array of hot and cold choices, including variations of fresh fruit, full-size pancakes, biscuits, gravy, eggs, bacon, oatmeal and cereals, as well as made-to-order omelettes), there is happiness and helpfulness everywhere.
Even when the kitchen is closing, the announcements are humorous. In fact, while you don’t want to mess with the head chef at the omelette station, the one who makes the announcements, she will still bend over backwards to get you what you need.
And then there are the rooms.
There is technology in the rooms, controlling the lights and Bluetooth controls, that allow you to pipe your own music into the bathroom while you shower. This is a hotel for the 21st century.
And the Embassy Suites thinks of all of their guests. Not only do they wheelchair accessibility, but they also offer hearing accessible accommodations including a visual alarm and notification devices for the doorbell/door knock and incoming telephone calls and the bathroom includes a mobility accessible tub/shower combination. Well done Embassy Suites!
The beds are comfortable with comforters to snuggle you in. The pillows are fabulous because they provide options for people who don’t like down-filled pillows that sink as soon as you lay your head is on it. (This has become one of my biggest pet peeves of travel.)
I was lucky enough to have a suite at the Embassy Suites. When I walked into my top-floor suite, I was amazed at how expansive the view was. Yes, I’d driven that vast distance, but seeing the views from here also meant being able to watch the great texas storms roll through! That I’d missed!
The suite was three rooms – Living, Bedroom and Bathroom.
Along the wall of the entry was a wet bar, offering a pod coffee maker, water and snacks. A desk then separated the kitchenette from the lounge space, which offered a couch and ottomans, facing a large wall-mounted television. In the next room were two large queen size beds, a full closet and another desk to work from.
The bathroom is the room that stands out the most. It was huge. Not only did it have an amazing showerhead but it had a full-size bathtub. Oh yeah. This girl was in heaven alright! And, I didn’t have to pull out my own toiletries since I was also able to enjoy the Neutrogena products the hotel offered. Bonus!
Now, I’m always honest in my reviews and this one is no different. So I’m going to share the ONLY thing that irked me about this hotel: The lack of Free WiFi access. Free WiFi IS available if you are a member of Hilton Honors and if you book through the Hilton Honors Program. It’s not that Wifi is not available – it can be purchased. I just feel, in this day and age, free Wifi is one of those things that should be available to all, at least in public areas.
This is not something to put you off staying here, however, as there are ways around it. That being that most people have some kind of 4G plan on their phone, so free Wifi is not as big of an issue as it is for, say, a long-term travel blogger.
TIP: If you are a visitor to the U.S., I suggest visiting an AT&T store or similar and get a 30-day pay-as-you-go sim card for your phone.
So what makes this hotel “not your Mama’s Embassy Suites”?
Apart from the superior customer service, it’s the extras that the Embassy Suites provide that elevate this hotel to the next level.
An Evening Reception featuring beer, wine, premium spirits and light snacks for guests. For me, it was a great way to relax and take notes of my day, while still enjoying the benefits of the hotel.
A Complimentary Shuttle taking you downtown or to nearby shops.
A 24-Hour Pavilion Pantry Market off of the reception area.
Not just one pool, but two. One is an indoor lap pool along with a recreational outdoor pool with splash pad.
The attached Houlihan’s Restaurant, which offers amazing service – and food. =-) In fact, their Sunday night happy hour offerings are amazing – and budget friendly!
DISCLOSURE: This was a sponsored stay. My thanks to the Denton Convention & Visitor Bureau and the Embassy Suites by Hilton Denton Convention Center for hosting my stay. This was an opportunity I approached, rather than the other way around, after hearing some amazing things about the Denton hospitality. I was not disappointed and appreciate the amazing hospitality shown by both.
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